E-LEARNING IN BANKING / E-LEARNING U BANKARSTVU

Abstract

SUMMARY
With this paper research results are presented on a successful e-learning implementation in banking. Previous experience with e-learning, general satisfaction with e-learning, satisfaction with particular elements of e-learning, on-line support, e-learning acceptance by office employees, as well as demanding way of assuring regular office business, indicate the possibility of implementing e-learning not only as a training process, but as a regular business process as well.
Key words: e-learning, business system, virtual classroom

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SAŽETAK
U ovom radu je opisano istraživanje uspješnosti primjene e-learninga u bankarstvu. Dosadašnje iskustvo s e-learningom, općenito zadovoljstvo e-learningom, zadovoljstvo elementima e-learninga, on-line podrškom, prihvatljivost prakticiranja e-learninga za zaposlenike poslovnica, kao i zahtjevnost osiguranja redovnog rada poslovnica, ukazuju na mogućnost implementiranja e-learninga ne samo kao obrazovnog već i svakodnevnog poslovnog procesa.
Ključne riječi: e-nastava, poslovni sustav, virtualni razred